EquiPod Starter Kit

You can return a faulty item or item with incorrect size within 14 days of receiving your delivery, we must be notified within 14 days of you receiving the items that you are returning the item(s) and you then have 14 days to return them to us.

Any returned goods must be unused/unworn. They must include all tags/labels and be in the original packaging. The cost of returning unwanted items is at your expense.

The total amount refunded will be credited to your payment method that was used at the time of purchase (minus shipping and handling fees, minimum €15) or as store credit once the package arrives at our facility and the item(s) are inspected.

Items that are ineligible for a refund:
• Returned after 14 days from the day of receiving delivery.
• Condition of product is unsatisfactory to be resold (stains, pet hair, unpleasant scent, worn, washed)
• Items sold in Mystery Packs/Boxes or Clearance Section
• Items purchased on-site at a festival or event
Please allow 7-10 business days for your return to be verified. You will receive an email confirmation once it has been approved and if a refund has been processed. 

We do recommend that you get proof of posting and tracking as until the parcel is received by us, the goods are your responsibility.

Post parcel back to us. Our address for returns is as follows:

Rej Wholesale Limited,

T/A Elite Equine

Killinagh Lower, 

Carbury, 

Naas,

Co. Kildare.